How we squeezed 67.5% of webinar campaign leads from a juicy, organic channel.
Achieving results for SaaS B2B high-ticket products can be a really complicated process. Especially when you’re dealing with a highly narrow market segment, and you want to attract good-quality leads with a good CPL.
That was the situation we had with one of our B2B clients – and we did achieve outstanding results and squeezed out most of our leads from LinkedIn, particularly from LinkedIn events. Read on to discover how we *over* achieved KPIs by leveraging our free sources.
Sometimes the best things in life really are free, even in marketing! And even when your mission is to achieve braggable CPL results for a complex SaaS B2B high-ticket product with broad market appeal.
This refreshing case study demonstrates what can be (over)achieved when high-quality content and organic channels cozy up together, and a niche market is intelligently targeted. Learn how we used free source LinkedIn, and particularly LinkedIn events, to push our client’s KPIs sky high.
Full-funnel development is the beating heart of Tribe47. So, when Appmixer approached us in 2020 looking for expert funnel-building support, we were beyond ready to lend a hand.
Appmixer is an embedded iPaaS (integration Platform as a Service) provider with a visual workflow automation system and unlimited connectors. This clever platform allows SaaS businesses to offer their clients the opportunity to integrate their product with any other third-party tool.
Sounds complicated, right? But what it all boils down to is this simple message: if you have a SaaS business, we have a tool that can help you scale it, and it’s called Embedded iPaaS. Voilà!
Although Appmixer’s product had broad appeal, marketing it to every SaaS business would not be a good strategy. Professor Peter Doyle, author of ‘Marketing Management And Strategy’ wrote ‘If you do not divide the market into segments, then the market will break your company into segments’
To get great campaign results for an unbeatable price, we had to define a narrow market segment and reach it with only a limited budget for paid media. Now, let’s talk tactics.
At Tribe47, we let data do the talking. We helped our client to define 174 possible segments, then asked them to rate the nine segments with the highest potential from 0 to 3 according to 10 criteria:
The winner by a mile was Communication Software or UCaaS companies, which took the lead with a whopping 12 points.
With a segment defined and ripe for some campaign action, our next challenge was to determine how sophisticated and aware of Embedded iPaaS solutions it was and how to target it via LinkedIn, Twitter, or Facebook.
To answer those questions, we turned toLinkedIn Sales Navigator, which allows you to easily define how many companies exist in a specific niche. After identifying about 3,000 companies inside our chosen segment it was time to plan paid campaigns and calculate the performance and cost per click.
We created a Guide for UCaaS Platform Upgrade specifically for this segment and made a Paid Promo of it on LinkedIn, Twitter, and Facebook. Because the niche was so narrow, LinkedIn Cold performed the best, achieving a CPA 2.1 times better than Facebook Cold or Twitter.
From experience we knew that using warm traffic on Facebook decreases overall costs, so we settled on a campaign strategy that combined LinkedIn Cold and Facebook warm traffic to net the highest quality leads.
Now for a free tactic that really paid off – exploiting organic traffic.
From the market segmentation workshop, we knew that there were 3000 companies that could potentially become Appmixer clients.
Knowing our persona was a UCaaS Company CEO or CTO, we used LinkedIn Sales Navigator to check how many potential clients were located in specific regions.
Since Appmixer is a high-ticket product, we decided to reach out to CEOs and CTOs in the wealthiest regions – Europe + North America.
In LinkedIn, we built a list of contacts who fitted our requirements. Then, using the Phantombuster tool, we scraped the list and sent them network requests from the client’s profile. Two weeks later, nearly a quarter (21%) of those requests had been accepted.
In just a few carefully considered moves, we had built a huge audience inside our LinkedIn followers list.
We were on our way to create an ideal marketing campaign for a UCaaS client but knew that the wrong approach could send all those potential clients we had identified running.
To understand which tone of voice our persona prefers, we set up two ad sets for the Guide for UCaaS Platform Upgrade Lead Magnet.
The first ad set was clean and classic and included only the name of the Lead Magnet with some straight copy and graphics.
The second one displayed some creative flair and included RTM elements.
One ad set performed 1.93 times better than the other according to CTR, so we got all the data we needed to implement the holy grail of B2B marketing campaigns – the WEBINAR!!!
Tribe47 has oceans of experience in organizing online webinars. We know that hosting a webinar is the best way to move leads faster and more effectively through the funnel because:
The game plan was this: pre-record the webinar with the host a few days in advance of the event. Follow this up on the day with a live Q&A session with the webinar host.
The Appmixer Team chose from a list of webinar topics that we drew up, and then we prepared a script and a presentation template. The next step was to fill this script with technical information.
When promoting a complex IT product, it’s essential to explain what it is and how it works during the webinar. Afterward, we got a video production professional to polish the webinar recording to gleaming perfection.
We started the promotion of the campaign two weeks before the event.
So here is how the funnel looked like:
For paid promotion, we already had a targeted niche. However, in the case of super narrow audiences, it’s best not to rely on just this one source.
If you cast your mind back to the start of the project, you’ll recall that we started LinkedIn Growth for Personal profiles. Our plan was to have more than 50% of leads coming from organic sources.
What really made the difference in organic performance was the LinkedIn Event which allowed us to convert LinkedIn Connections into Sales Leads. Here is how it played out:
Step #1 – Create a company event
Write powerful copy for the event description remembering to mention the date, time, timezone, and who is speaking.
Step #2 – Publish the first post to invite LinkedIn attendees to register for the webinar
Just because someone says that they are going to attend the LinkedIn Event doesn’t mean that they will register. So we need to invite them.
Step #3 – Send invites from Personal profile
And here we go with the “aha” moment. LinkedIn allows you to send free invites to all your connections in a few clicks. And that’s not just annoying messages but notifications on your phone. That’s when our LinkedIn Growth efforts paid off.
Also, LinkedIn will send reminders to attendees via the Notifications tab 7 days before, 3 days before, and on the day of your event.
Step #4 – Convert LinkedIn Event Attendees into real marketing leads.
With a critical mass inside your LinkedIn Event, it’s time to take care of real webinar registrants. Write another post inside the event, but this time use the option for ‘Notifying LinkedIn Attendees’ about the post. They will receive a notification with a reminder to register for the webinar.
ATTENTION HERE: You can only use the ‘Notify Attendees’ option twice per week. So plan accordingly.
Step #5 – Make the last call
You’ve got a list of LinkedIn Event attendees who weren’t registered for the webinar. So your next task is to remind them to do this (otherwise they won’t receive their personal link to the broadcast).
How? By using LinkedIn private messages from the Webinar Host’s profile. Usually, if you receive a cold message from someone on LinkedIn you ignore it. In this case, the webinar speaker is known to the target audience, so instead of spam, they are receiving a notice to attend the webinar and get the necessary information.
Step #6 – Monitor your LinkedIn Event Chat during the event
Someone will definitely ask in an event chat “HOW DO I RECEIVE A LINK TO THE BROADCAST?”. So, be ready to send them a link to ensure they get the best experience (as we did for the Appmixer webinar).
How do you make your LinkedIn Profile grow on its own? Use Phantombuster Automations! All you need is a LinkedIn Sales Navigator profile and Phantombuster Subscription.
Start by defining your target audience including the industry, company headcount, job title, and any other filter you see in the LinkedIn Sales Navigator Dashboard.
Step #1 – Input your criteria in the LinkedIn Sales Navigator Search
Step #2 – Copy the link and paste it into the Phantombuster Search Export tool
That will generate a .csv file with all the leads that meet your persona’s requirements. Now for the clever part: converting these links to your leads’ Sales Navigator personal profiles into LinkedIn links.
Step #3 – Convert the links in the .csv file
The hardest part of this step is being patient and not giving in to the urge to send requests manually!
Upload your file to the Phantombuster Sales Navigator URL Converter and go make a coffee. In a few minutes, you will have a list of your potential clients.
Step #4 – Setup automated requests sender
Launching Phantombuster Network Booster allows you to send 10-15 requests every day automatically. So, in 1-2 months you will have a LinkedIn profile full of relevant juicy leads waiting for your invitation to a Webinar or Conference! (see step 7 above 🙂 )
By making the most of all the options at our disposal, we were able to overreach the KPIs that really mattered to our client without exceeding their budget for PAID channels.
Free resources proved to be worth a lot in this campaign. Most of the webinar registrants our tactics teased out came to us from the LinkedIn Event and a Newsletter sent out to the client’s existing databases.
The structure and content of the webinar were spot on. So much so in fact, that during this event, one of the attendees showed an interest in implementing Appmixer’s Embedded iPaaS, even though his company already used one.
Their work has had a positive impact on our business. We have a couple of metrics – one of them is the number of marketing leads, and another is the actual sales leads. We’re interested in getting people that we can showcase our product to. Outside of that, we have other goals that are less measurable, like scaling up our contacts on social media.
Their team has guided us throughout the engagement. They’ve helped us define our sales and marketing funnels, formalizing that entire process.
Ready to expand your reach? Briefly tell us about your business and we’ll schedule a 1-hour meeting to show you how we can integrate our digital marketing approach into your business.